When you book a head or body massage with us, you hand over personal details – name, phone, address, payment info. We get why that feels risky. That’s why we treat your data like a precious client and follow strict rules to keep it private and secure.
We only ask for what we need to schedule, confirm, and bill your session. That means your contact details, any health notes you share, and payment data. We never collect unrelated info like social media passwords or marketing lists unless you sign up for our newsletter, which is optional.
All data travels through encrypted connections (HTTPS) the moment you type it on our site. Once it reaches our servers, it’s stored in a secure, GDPR‑compliant cloud that uses two‑factor authentication. Payment cards never touch our own servers – they’re processed by a certified payment gateway that follows the highest security standards.
We limit who can see your records. Only the front‑desk team and the therapist assigned to you have access, and they must use unique logins and strong passwords. No one else, not even our marketing crew, can view the details without your explicit consent.
We also keep a short retention schedule. Your booking info stays for the length of the service plus a few months for any follow‑up, then it’s archived or deleted. This way we avoid hoarding data you no longer need.
If you ever want to see what we hold, correct a mistake, or ask us to delete your info, just drop us an email. We’ll reply within 48 hours and act quickly. Your right to be forgotten isn’t just words – we make it happen.
For added peace of mind, we run regular security audits and train staff on data privacy. Any breach would trigger an immediate alert, and we’d let you know right away, offering steps to protect yourself.
Bottom line: booking a massage with us is safe. Your personal details stay confidential, encrypted, and under your control. Enjoy your relaxation knowing we’ve got the data side covered.
Explore our GDPR compliance page to understand how Head Massage London collects, uses, and protects your personal data in accordance with UK laws. Learn about your data rights and our commitment to privacy and security. Contact us for more information or to exercise your privacy rights.